Shared ZIP Reuse Control Panel

Controls whether callers are asked for ZIP once and then reused across fallback targets. This does not change Ringba target priority.

Current Status

Master ZIP Reuse: ON

ZIP Reuse Expiry: 15 minutes

eLocal ON
Service Direct ON
Saleo ON

Master switch is the main power. Network switches only work when Master ZIP Reuse is ON.

Settings

Saved ZIP remains reusable for this many minutes after the caller enters it. Recommended: 15 minutes.

How Network Order Works

Target order is still controlled by Ringba Routing Plan. This panel does not decide Target 1, Target 2, or Target 3.

Ringba Target Order ZIP Reuse Setting Behavior
eLocal first eLocal ON eLocal can ask/save/reuse ZIP.
Service Direct first Service Direct ON Service Direct can ask/save/reuse ZIP.
eLocal later eLocal ON eLocal can reuse ZIP saved earlier by Service Direct.
Ringbax in between Not applicable Ringbax is untouched because it does not use this Twilio ZIP IVR.
Saleo later Saleo ON/OFF If ON, Saleo reuses ZIP. If OFF, Saleo asks ZIP normally.

Active Saved ZIP Sessions

These ZIPs are currently available for reuse. Expired sessions are ignored by the routing code.

ZIP Caller First ZIP Saved By Updated By Expiry Time Remaining Time Session Key
No active saved ZIP sessions.

Recent ZIP Events

Shows ZIP reuse activity only. Buyer routing failures are still available in each network’s own logs.

Time Network Event ZIP Raw Log
No events logged yet.